Zahra Jalali Student (Ph.D.), GERAD share McGill University zahra.jalali2@mail.mcgill.ca Education since Sep 2019 Ph.D. Personalization in Public Operations Management McGill University – Desautels Faculty of Management, Maxime Cohen, co-director, Mehmet Gumus, co-director, Beste Kucukyazici, co-director Publications Dec 2022 G-2022-59 Offline-online retail collaboration via pickup partnership Zahra Jalali, Maxime Cohen, Necati Ertekin, and Mehmet Gumus Summary: We study an increasingly popular retail practice called pickup partnership that allows online retailers to offer an in-store pickup service by par... BibTeX reference